After the first time, only the Artifact item will be processed via Simple Alchemy.Processing (L) an Artifact item with 'Ancient Power - Red Shard' and 'Ancient Seal – Black Shard' while using the 'Process all identical items' option selected causes the 'Ancient Power - Red Shard' and 'Ancient Seal – Black Shard' to only be part of the Simple Alchemy processing for the first time and not for the subsequent times.Equipping an outfit (Desert Camouflage, etc.) that takes four slots (including headpiece) causes the headpiece outfit's dye to sporadically not be visible when the headpiece equipment's durability drops.If you experience this issue, please contact us via Support Center with the following information to receive assistance.Tier 4 Pets with names that included inappropriate words cannot be trained to Tier 5.There is currently an issue where the Ship Gear durability does not decrease while Sailing.The Season-1 (New Adventurer) Server is only accessible to Families with a total level of 200 or below, and we would like to inform you that this condition is being correctly enforced.

There is a known issue with incorrect messages appearing when entering the Season-1 (New Adventurer) Server for Families with a total character level exceeding 200.* If you accidentally claim the weekly Black Shrine rewards more than once, we ask that you do not use the additionally obtained items as they will be removed during the following maintenance. The weekly Black Shrine rewards may sporadically be claimed more than once.If you cannot use Clorince's Bag or Liana's Tool Bag, please submit an inquiry via our Support.Clorince's Bag and Liana's Tool Bag cannot be used or moved in certain situations.

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